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eCommerce Privacy Policy Generator - GetTerms.io

Over 150,000 Policies generated

Generate a custom Terms of Service and Privacy Policy statement for your eCommerce website. Start by selecting your type of policy below.

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Types of personal information you ask for:

What you use personal information for:

What third-parties do you disclose information to?

Third-party services considerations:

Countries where your data is stored and/or processed:

Types of cookies on your site:

Preferred contact for Data Controller

Include the name and contact details of your Data Controller (required by Art. 14 GDPR).

GetTerms.io Disclaimer: This generated eCommerce policy is of a general nature. We encourage you to seek independent legal advice for adapting it to your own business practices. Being GDPR-compliant means more than having a GDPR-ready privacy policy (learn more). GetTerms.io takes no responsibility for the use or actions taken, based on the contents of this website.

eCommerce Terms and Privacy Policy Frequently Asked Questions

What is GetTerms.io?

GetTerms.io is a website policy generator, based on typical, reasonable and fair use of information. Generate simple terms and conditions and privacy policy documents for your online store, ready to adapt to your needs. For the best privacy policy generator, choose GetTerms.io for your:

Why do I need an eCommerce terms of service statement?

Technically, you don’t need an eCommerce terms of service statement. It’s not required by law, but it’s generally wise to include one on your site to cover the expectations and agreements between you and your users. Some organisations may even request you make one available before you can enter into a relationship with them.

Most of the time, site owners and users behave in a fair and reasonable fashion, making your terms and conditions info redundant. However, in unusual circumstances, such as those involving abuse, intellectual property theft or unlawful behaviour, having your terms and conditions stated explicitly can offer basic protections for you and your business by limiting your liability and clarifying your rights over the content you publish.

What is an eCommerce privacy policy?

eCommerce websites need and collect a lot of personal data for marketing, product or range development, fulfilling orders and offering a positive customer experience. It's important to let your users know how their data is stored and what you plan to use it for. Whether you have a Shopify, WooCommerce, Squarespace or Magento store, your customers will appreciate you publishing your privacy policy on your online store. If your business services the European Economic Area, you may be obliged by the GDPR to publish a privacy policy for your website.

Why do I need a privacy policy?

Unlike with website terms, privacy policies may be required by law, depending on where you operate. It’s highly recommended that you have one, especially if you run an e-commerce website that collects any sort of private data from users (e.g. payment details, address and phone number, cookie data).

Additionally, you may need an online store privacy policy to use third-party APIs and services like Instagram, or to list your app in a commercial marketplace like Google Play.

Do I have to give credit when using a GetTerms.io policy?

No. Policies generated by GetTerms.io may be used without credit or a link back. Feel free to change and adapt the content for your particular purpose also.

How long does it take to generate an eCommerce privacy policy?

With our simple and effective online generators, you can generate an eCommerce policy customised to your business in under two minutes. This is a time-saving product and service for businesses who don’t have the resources to write an entire policy from scratch, or who don’t need the tailored disclosures of a bespoke privacy policy. Our high quality privacy content was written by humans for humans, with review and approval from lawyers.

Do I need to register an account?

No, we don’t require an account. Just fill out our order form with your company details and policy disclosure preferences, then click the generate button to begin your one-time order and payment.

How much does it cost?

Our Basic Pack supports most websites that don’t collect personal information, for example, product catalogues that support offline commercial operations. For a fully featured eCommerce business, we recommend our Comprehensive Pack starting at $49.

Help your business succeed by putting your eCommerce privacy policy first.

If you own an online store, it’s highly likely that your website will need an eCommerce privacy policy.

As more sweeping data privacy legislation come into effect around the world, you could be putting your business at serious legal and financial risk if you do not have eCommerce terms and conditions on your site.

How to write an eCommerce privacy policy for your website

Because your eCommerce privacy policy is a legal document, it’s important to seek professional legal advice to ensure your policy is as accurate and transparent as possible.

Not every business or website works the same way, and you’ll need to check which privacy laws apply to you based on your business practices.

With that said, a standard eCommerce privacy policy should disclose the following information:

  1. The types of personal data you collect from customers and visitors to your website.

    “Personal data” can include information such as names, phone numbers, email addresses, billing information and purchase history. You should also explain why it’s necessary for your business to collect each category of data listed in your eCommerce policy.

  2. How you collect customer data.

    Account registration, newsletter subscription forms and live chat tools are all methods by which your store may be collecting personal data.

    Cookies are another common data collection tool used on eCommerce websites and via third-party platforms like Google Analytics, which should be disclosed in your policy and may also require a separate Cookie Policy.

  3. How you use any personal data collected by your business.

    From marketing campaigns to processing refunds, you must clearly explain to customers how their data is being used or shared by your business.

    If you allow third-party services such as Facebook and PayPal to collect information about your customers, you must disclose how they use this data and ensure they can provide the same level of data protection as promised in your own eCommerce privacy policy’s terms and conditions.

  4. How users can manage data collected about them.

    Your policy should explain to users their rights around their personal data.

    Major privacy laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) each contain a list of rights that citizens based in the EU and California are entitled to, respectively.

  1. Business Transfers

    If your business is bought by or merged with another company, you should explain how existing customers’ information will be handled and who will have ownership of the data.

  2. Contact Details

    Include your contact details so that customers can get in touch with you about any queries they may have about their data or privacy.

  3. The effective date of your policy

    Whenever your policy is updated, be sure to update the date your amended policy takes effect.

Do I need a Cookie Policy for my eCommerce website?

A Cookie Policy is a document that discloses what types of cookies your website uses; how you use them; why it’s necessary for you to use these cookies; and how users can opt out of them.

Under the GDPR, certain types of information collected via cookies could be considered personal data, which could mean tough penalties for businesses that do not comply with the law.

Your business may need to have a separate Cookie Policy if:

  • You have a physical presence in the European Economic Area (EEA)
  • You sell to or receive online traffic from customers in the EEA
  • You process the data of people based in the EEA

Even though your business may not currently fall under these criteria, it would be prudent to create a policy anyway given that you can’t really control who accesses your website – and in the future, your business may also start to expand into the EEA!

As an online business owner, you are responsible for handling and protecting large volumes of sensitive customer data.

Building an eCommerce business isn’t easy, but nailing your privacy and legal obligations early will help to reassure your customers and allow you to stay focussed on growing your business without worry.