Web App Privacy Policy Generator - GetTerms.io

What is GetTerms.io?

GetTerms.io is a website policy generator, based on typical, reasonable and fair use of information. Generate simple terms & conditions and privacy policy documents for your web app, ready to adapt to your needs.

Why do I need a terms of service statement?

Technically, you don’t need a terms of service statement. It’s not required by law, but it’s generally wise to include one on your site to cover the expectations and agreements between you and your users. Some organisations may even request you make one available before you can enter into a relationship with them.

Most of the time, site owners and users behave in a fair and reasonable fashion, making your terms & conditions info redundant. However, in unusual circumstances, such as those involving abuse, intellectual property theft or unlawful behaviour, having your terms & conditions stated explicitly can offer basic protections for you and your business by limiting your liability and clarifying your rights over the content you publish.

What is a Web app privacy policy?

Web apps need and collect a lot of personal data from their users, and it's important to specify how this data is stored and used. Whether you run a B2B, B2C or C2C offering, GetTerms.io provides an easy way to generate a generic privacy policy for your web app or SaaS application. If your platform services the European Economic Area, you may be obliged by the GDPR to publish a privacy policy for your web app.

Why do I need a privacy policy?

Unlike with website terms, privacy policies may be required by law, depending on where you operate. In any case, it’s good practice to have one, especially if you run an app or SaaS site that collects any sort of private data from users (eg. contact details, payment details, cookie data).

Additionally, you may need an app privacy policy to use third-party APIs and services like Instagram, or to list your app in a commercial marketplace like Google Play.

Do I have to give credit when using a GetTerms.io policy?

No. :) Policies generated by GetTerms.io may be used without credit or a link back. Feel free to change and adapt the content for your particular purpose also.

How long does it take to generate a SaaS privacy policy?

You can generate a SaaS privacy policy in under two minutes using our simple and effective order form. We use an intuitive content generator loaded with quality privacy content written by humans and approved by lawyers, providing a time-saving product and service for businesses all over the world.

Do I need to register an account?

GetTerms.io does not require you to register an account. Just add the details of your company along with your policy disclosure preferences, and click the generate button to begin your one-time order and payment.

How much does it cost?

The Basic Pack is suitable for webapps that don’t collect personal information, such as hobby projects or apps that perform a simple function. We also offer a Comprehensive Pack starting at $49.

SaaS businesses face a unique set of data privacy and security challenges.

Because you’re hosting sensitive data about your clients in the cloud (often in remote servers around the world), the financial, legal and reputational risks are significantly higher for both you and your clients.

You can be held responsible for any cybersecurity breaches, data losses or leaks that may occur - regardless of whether it was caused internally or via a third-party vendor used by your business.

While other SaaS companies may be tight-lipped about their security measures, creating a transparent privacy policy proves to new prospects that you are the safer choice.

What’s covered in a SaaS privacy policy?

Your SaaS privacy policy should be tailored to your business and comply with any applicable local and international privacy laws.

Generally, a SaaS privacy policy should include the following information:

1. What types of personal data you collect from users

   This could include:

   • Information given to you by users, such as their name, email address or billing information.
   • Data that is collected automatically by your app or website, such as log data or user activity analytics.
   • Information received from partner companies or third-party services.

2. How data is collected and used

   This could include:

   • Information given to you by users, such as their name, email address or billing information.
   • Data that is collected automatically by your app or website, such as log data or user activity analytics.
   • Information received from partner companies or third-party services.

3. How data is collected and used

   You must state whether you share, collect or process user data with any third parties.

   You should also check their privacy policies and terms of use for any additional disclosure requirements and ensure that they handle user data in a safe and lawful way.

4. Cookies

   You must disclose whether your app or website uses cookies and have a cookies policy available for users to read.

   Keep in mind that any third-party services you use may also use cookies (such as Google Analytics) and should be accounted for in your SaaS privacy policy.

5. How you keep data secure

   Outline the steps your business takes to protect user data. This could include security measures like two-step verification, encryption, identity management and data backup systems.

   It’s also important to note any potential vulnerabilities your app or website may have and inform users upfront of the risks to their privacy.

6. Business transfers

   In the event of your website or app being acquired by or merged with another company, it’s a good idea to include a clause informing users that their personal data may be transferred to or shared with another organisation.

7. Communications

   To avoid violating anti-spam laws, you must list the types of communications you will send to users (such as push notifications and promotional emails) and explain how they can opt-out of receiving them.

8. Data Retention

   You must inform users how long their personal data is retained by your business, where it is stored and how they can access and update it.

   Additionally, you should explain what happens to their information once their account has been deleted from your app or their subscription has been cancelled.

9. Updates to your SaaS privacy policy

   Let users know that your policy may be updated from time to time and explain how they will be notified.

10. How users can contact you

    To enable users to submit any complaints or enquiries they may have about their privacy, you must include your contact details.

    Not having a privacy policy that shows you have adequate data security processes in place can be a huge dealbreaker for potential clients.

    To help you get started, our SaaS privacy policy template generator can save you a lot of time and investment in trying to research and write your own policy from scratch.