Free Return and Refund Policy Template

[Your Company Name] Return and Refund Policy

1. Introduction
   Welcome to [Your Company Name]. Our Return and Refund Policy outlines the terms and conditions for returns and refunds, emphasizing our commitment to customer satisfaction.
2. Eligibility and Timeframe
   To be eligible for a return, items must be unused and in the same condition as received. Customers have [X] days to initiate a return.
3. Condition of Items
   Returned items must be in their original packaging, with tags and labels intact.
4. Refund Process
   Refunds will be processed within [X] days of receiving the returned item. The refund will be issued to the original payment method.
5. Exceptions
   Certain items, such as personalized or non-returnable goods, are exempt from being returned.
6. Shipping Costs
   Customers are responsible for return shipping costs unless the return is due to a mistake on our part.
7. Contact Information
   For inquiries related to returns and refunds, contact our customer support at [Your Contact Email/Phone].
8. Policy Changes
   We reserve the right to update or modify the Return and Refund Policy at any time. Customers are encouraged to check the policy periodically for changes.

By purchasing with [Your Company Name], customers acknowledge and agree to the terms outlined in this Return and Refund Policy.

[Your Company Logo]

[Date of Last Update]